Frequently Asked Questions

Our meals arrive at your home fully prepared and can be enjoyed immediately.

For an optimal experience, we recommend heating them for a few minutes in the microwave or conventional oven according to your preference.

The complete list of ingredients and nutritional information is available on each product page of our order page, in the tabs dedicated to description and nutritional values.

Our menu features over 150 different recipes that change every 12 weeks. Each dish is unique and does not return during this period. Our chefs are constantly creating new recipes, focusing on seasonal ingredients to surprise you with every order.

We work exclusively with trusted partners selected by our executive chef for their commitment to quality. We prioritize local producers and responsibly sourced fish in all our dishes.

Our meals can be refrigerated for up to 7 days, retaining their freshness. For optimal flavor and texture, we recommend eating them fresh. If you don't plan on eating them before the expiration date on the label, you can freeze them without any problems.

Each meal follows the advertised protein and side serving sizes. However, vegetable selection may vary depending on season and availability, which may result in slight visual differences from the images shown.

Complete nutritional data can be accessed by scrolling left or right through the images of each meal on our site.

We offer four sizes to suit all appetites:

Small Format: Approximately 100g of protein + sides (450-650g total) - ideal for smaller appetites

Regular Format: Approximately 200g of protein + sides (550-750g total) - perfect for a standard meal

Megasize Format: Approximately 300g of protein + sides (800-1125g total) - ideal for sharing or very large appetites

Note: These weights are approximate and may vary depending on the recipe. Salads are generally lighter because they do not contain starchy foods. A variation of 10% is normal.

For a household of 4 (2 adults + 2 children), we suggest either one Megasize plus one Regular, or two Megasizes, depending on the children's ages. To start, order two Megasizes and adjust as needed on subsequent orders.

Here are our recommendations based on experience:
• Small Size: Perfect for women
• Regular Size: Liked by most men
• Supersize Format: Perfect for very large appetites
• Megasize Format: Recommended for couples

For families, choose one Megasize + one Regular or two Megasizes depending on your needs. Feel free to experiment with different sizes to find what works best for you.

Our cooling packs contain only water and carboxymethylcellulose (CMC), a biodegradable 100% product. You can empty the contents down your toilet and recycle the plastic packaging 🌱

Visit our order page, select your favorite meals from our weekly selection, and complete your purchase. Important: A minimum of 6 meals is required per order.

The deadline to order is Thursday at 9 p.m. for delivery early the following week. Our menu changes every Friday morning.

Trick : To minimize waiting times, place your order on Wednesday or Thursday. You'll receive your meals the beginning of the following week, just four days after your payment.

No commitment is necessary. We prioritize customer satisfaction over subscription constraints. Order whenever you want, as often as you like.

Log in to your customer area, go to the "Gift Cards" section, and add your code. Your credit will automatically appear as a payment option for future purchases.

We serve the entire province of Quebec with our healthy prepared meals. Visit this page to find your delivery area and day: Delivery area

We deliver to the address of your choice (home or office) between 8 a.m. and 9 p.m. depending on your geographic area.

We apply a single rate of 5$ for all deliveries in Quebec, regardless of your location!

The delivery method depends on your location:

• Quebec and Montreal: Direct delivery every Monday between 8 a.m. and 9 p.m.

• Other regions: Shipping via Purolator on Tuesday (8am-7pm) or Wednesday (8am-7pm) for more remote areas

*An additional one-day delay may sometimes be required depending on the carrier. Our packaging is designed to maintain freshness. If your package arrives more than one day late, we will refund you in full.

No worries! Our certified insulated packaging keeps your meals below 4°C for 50 hours, even at 28°C outside. Our delivery drivers always drop off the package in the safest possible location without requiring a signature.

• Quebec and Montreal: Every Monday from 11 a.m. to 9 p.m.

• Rest of Quebec: Tuesday from 8 a.m. to 7 p.m. via Purolator, or Wednesday from 8 a.m. to 7 p.m. for remote areas

*Depending on your region, an additional day may be required for shipping. Our packaging maintains freshness during this time.

We accept all major credit cards and PayPal. Payment is processed securely at checkout.

Yes, we require a minimum of 6 meals per order to optimize our preparation and delivery costs.

Our customer service team is available by phone to assist you with your order. An advisor will be happy to guide you step by step.

This problem is usually related to your browser cache. Use our troubleshooting tool available at this page to automatically clear your cache.

This situation usually stems from a cache issue. Visit our troubleshooting page and use the automatic cache cleaning tool.