Privacy policy

Crazy about food

 


  1. Objective

This policy applies to all processing of personal data carried out by Fou d'la bouffe and aims to inform the user about the way in which Fou d'la bouffe processes personal data (including details on the type of personal data collected and the purpose of the processing) and about the user's rights in relation to their personal data.

  1. Contact – How can I get in touch?

If you have any questions regarding the privacy policy, you may contact Fou d'la bouffe by the following means:

  • The head office is located at: 985 Av. Taniata, Saint-Jean-Chrysostome, QC G6Z 3G9, Canada
  • The contact phone number is: +18665706453

The user can establish direct and effective communication with Fou d'la bouffe in writing by sending a communication to the address indicated or by sending an email to the address: support@foubouffe.com In addition, the information of the person responsible for processing your personal data appears below:

  • Name: Foodie
  • Identity of the person responsible: Fou d'la bouffe inc
  • Address: 985 Av. Taniata, Saint-Jean-Chrysostome, QC G6Z 3G9, Canada
  • Email: support@foubouffe.com
  1. Identification of processing – How do we collect personal data?

In accordance with the regulations in force on the protection of personal data, in particular,

  • Canadian Anti-Spam Legislation (CASL) and Personal Information Protection and Electronic Documents Act (PIPEDA).

Fou d'la bouffe collects personal data in its possession when the user:

  • (i). Completes the forms of https://foubouffe.com/ (“Site”);
  • (ii). Subscribe to the newsletter;
  • (iii). Responds to a survey or completes an online form;
  • (iv). Completes a printed form;
  • (v). Sends an e-mail or communicates by telephone, which are then loaded into the corresponding forms;
  1. Personal data collected – What personal data do we collect?

Fou d'la bouffe collects information when you visit their web page, and mainly when you complete their registration forms.

The following data is collected: full name, e-mail, telephone number and address.

As a general rule, when personal data is required to use a service or access certain content, its provision will not be mandatory, except in cases where it is specifically indicated that it is data required for the provision of the service. In this case, the user can freely choose not to register and/or not to contract the services.

The user declares and guarantees that all data provided by him are true and accurate and undertakes to update them. Changes may be communicated to the Data Protection Officer or to the address indicated in paragraph 2 above.

Likewise, the user acknowledges that the data required by Fou d'la bouffe are necessary, adequate and not excessive to achieve the purposes expressed in paragraph 5 above, which would be impossible to achieve if these data are not provided.

Any false or inaccurate statements resulting from the information and data provided, as well as any damages that such information may cause, will be the responsibility of the user.

  1. Purpose – What is the personal data we collect used for?

The personal data requested from the user will be used for the following purposes:

  • In the event of a contract for services offered on the site, to create and maintain the commercial relationship and to carry out the activities and provide the services of Fou d'la bouffe (including, without limitation, the management, administration, provision and improvement of the services).
  • Send newsletters, as well as commercial communications, promotions and/or advertisements from Fou d'la bouffe, either occasionally or periodically. Accordingly, the email address that the user provides when completing the form on the site may be used to send information and updates on the request for services, as well as news about Fou d'la bouffe (either occasionally or periodically), updates, information on related products or services, among others. This processing is based on our legitimate interest to promote our products and services.
  • Conduct a survey or organize a contest.
  • Personalize the user experience, increasing our ability to meet their needs.
  • Improve the Fou d'la bouffe website and service offering, based on Fou d'la bouffe's legitimate interest in constantly improving its products and services.
  • Process transactions and comply with legal obligations to which Fou d'la bouffe is subject, such as tax obligations. The data subject to processing will not be used for purposes other than those mentioned above and which motivated their collection. Notwithstanding the foregoing, it is specified that the recorded data may be used, in addition to the purposes for which they were expressly collected, for statistical purposes, incident management or market research. However, in the event of processing of personal data for purposes other than those initially specified when collecting such data, a compatibility analysis will be carried out by Fou d'la bouffe in accordance with the applicable regulations. Processing will only be permitted if the initial purpose is compatible with the new purpose or authorized in accordance with an independent legal basis. In these cases, the user will be informed of the changes in purpose or the legal justification for processing their data. We remind the user that he/she can object to the sending of commercial communications (unsubscribe) and no longer receive emails from Fou d'la bouffe, by informing Fou d'la bouffe in a reliable manner, which will proceed with the interruption as soon as possible after receiving such communication. To this end, he/she can send an email to the address indicated in section 2, a postal letter to the address indicated in section 2 above, or directly follow the unsubscribe instructions detailed at the end of each Fou d'la bouffe email.
  1. How do we use your information?

We will use the information we collect about you for the following purposes:

  • Administration information
  • User account creation
  • Application of the T&Cs
  • Management of customer orders
  • Support
  • Site Protection
  • User account management
  • Payment processing: Global payment, stripe, paypal

If we want to use your information for other purposes, we will ask for your consent and will only use your information where you have given your consent and only for the purpose (or purposes) for which you have given your consent, unless we are required to do otherwise by law.

We will retain your personal information with us for 36 months after user accounts are no longer active or for the duration necessary to fulfill the purposes for which it was collected as set out in this Privacy Policy.

  1. Consent

By providing personal data to Fou d'la bouffe, the user declares to accept their processing fully and without reservation by Fou d'la bouffe. The user hereby grants his free, express and informed consent to Fou d'la bouffe to use the data collected for the purposes indicated in section 5 above, as well as their incorporation into a Fou d'la bouffe database.

Fou d'la bouffe carries out the processing of the user's data legitimized in: (i) the conclusion of a service contract with Fou d'la bouffe by the user, in accordance with the terms and conditions that are made available to the user at the end of the completion of the service request form (before possible hiring) and that the user (after having read it), and if he agrees, can accept by checking the box that has been included for this purpose; and (ii) the free, informed and unequivocal consent of the user, given after having reviewed this privacy policy where Fou d'la bouffe informs the processing that it will carry out with your data, and if you agree, by checking the box that has been included for this purpose in the service request form. The processing of data that is not covered by one of the legal bases indicated above, will be carried out if Fou d'la bouffe deems it necessary to protect a legitimate interest and only if they do not infringe the fundamental rights and freedoms of the user.

  1. Expiry – How long do we keep them?

The data will be destroyed or archived when they are no longer strictly necessary or relevant for the purposes detailed in section 5 above. In particular, personal data will be retained for as long as the business relationship is in force (and to the extent that the user has not previously requested their deletion) and for the period in which obligations, compensation and/or liabilities may arise in the context of the business relationship or for the services provided. Fou d'la bouffe informs that it will retain the essential information to identify the origin of the stored data for the duration of the customer relationship with Fou d'la bouffe and/or the revocation of the user's consent in accordance with the information in section 5 of this privacy policy and/or the duration required by applicable law.

  1. Confidentiality / Assignment / International Transfer – Do we disclose data to third parties?

Fou d'la bouffe will keep the personal data collected private and confidential and will not use it for any purpose other than those set out in Section 5 above. Fou d'la bouffe requires its employees and third parties who provide services that access the content of the databases to sign confidentiality and personal data processing agreements (or include such obligations in the service agreements it signs with such providers as set out in the following paragraph).

The User's personal data collected by Fou d'la bouffe will not be transferred, sold, exchanged, transmitted and/or communicated to third parties outside Fou d'la bouffe without the User's consent, except legal obligation and/or for the purpose of providing the Services to the User. This does not include certain employees and service providers who enable Fou d'la bouffe to keep the Site running, comply with the purposes set out in Section 5 above and/or provide Services to the User, who have assumed the obligation to maintain the confidentiality of the data provided and undertake to comply with the applicable regulations on the protection of personal data, at the time of hiring. Contracts with service providers stipulate the objective, scope, content, duration, nature and purpose of data processing, the type of personal data, the categories of data owners and the obligations and responsibilities of Fou d'la bouffe and the contractual third parties.

In particular: Fou d'la bouffe may share the personal information provided with controlling companies, subsidiaries, affiliates, related companies and/or intermediaries linked to Fou d'la bouffe.

Fou d'la bouffe may share certain personal information provided by the user internally within Fou d'la bouffe, with certain departments, such as administration, marketing or IT.

**- In some cases, Fou d'la bouffe transfers personal data on the basis of a legitimate interest and the economic and technical advantages associated with the use of specialized providers. In this regard: – Facebook. Fou d'la bouffe has integrated Facebook components into the Site. In particular, Fou d'la bouffe uses the Facebook advertising platform. The company that operates the Facebook services is Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The user can consult the privacy policy and other legal aspects of the said company via the following link: https://en-en.facebook.com/about/privacy/. – Instagram. The Site contains links to Instagram. As stated in Section 13 above, by using these links, the user leaves the Site and is redirected to Instagram. The user can consult the privacy policy and other legal aspects of Instagram via the following link: https://help.instagram.com/155833707900388. – Tik Tok. The Site has links to Tik Tok. As indicated in Section 13 hereof, by using these links the user is leaving the Site and is redirected to Tik Tok. The user can consult the privacy policy and other legal aspects of Tik Tok at the following link: US: https://www.tiktok.com/legal/page/us/privacy-policy/en EEA/UK/CH: https://www.tiktok.com/legal/page/eea/privacy-policy/en GLOBAL: https://www.tiktok.com/legal/page/row/privacy-policy/en ** **- Social networks. Fou d'la bouffe also uses social networks, such as Facebook or Instagram, and has integrated functions of these networks into its services. The user may only use these social networks to the extent that he is registered and has accessed the corresponding social network with his user. These social networks have their own privacy policies and terms and conditions, over which Fou d'la bouffe has no interference or control. **

Finally, the user must know that Fou d'la bouffe may (and that Fou d'la bouffe reserves the right to) disclose his/her information in the following cases: (i) if required by a judicial or administrative authority; (ii) if necessary to exercise your rights under the general conditions of Fou d'la bouffe and this privacy policy; (iii) if necessary to comply with the law; (iv) if this data could be useful for the protection of the rights of third parties; (v) when it is useful for the protection of the rights, property or safety of Fou d'la bouffe, its controllers, its subsidiaries, its affiliates, its directors, its employees, users or the general public; and (vi) when there are well-founded reasons in terms of public security, national defense or public health.

  1. Security – How do we ensure data security?

Fou d'la bouffe declares its intention to adopt the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of data in accordance with the provisions of LPRPDE-LCAP in order to avoid their alteration, loss, consultation or unauthorized processing.

Fou d'la bouffe does not guarantee absolute privacy in the use of the site, as it cannot be excluded that unauthorized third parties may have knowledge of it. The user acknowledges that the existing technical security measures are not impenetrable and that even by adopting all reasonable security precautions, it is possible to suffer manipulation, destruction and/or loss of information. In the event of detection of a security incident involving a significant risk for the owner of the data, this event will be communicated without delay to the competent supervisory authority, as well as to the corrective and palliative measures implemented and/or to be implemented.

Fou d'la bouffe is not responsible for the loss or deletion of data by users. Similarly, Fou d'la bouffe accepts no responsibility for any damage caused by computer viruses.

Finally, the user must also take steps to protect their information. Fou d'la bouffe insists that you take every precaution to protect your personal information when you are on the Internet. At the very least, you are advised to change your password periodically, using a combination of letters and numbers, and to ensure that you are using a secure browser.

  1. Rights of the data owner and procedures to respond to their exercise – What rights do I have as a data owner?

The user who owns the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion regarding his personal data, in accordance with the provisions of the PIPEDA-CASL, as the case may be. The exercise of these rights may be carried out by the user himself by email to support@foubouffe.com, or by written communication addressed to the data protection officer at the following address maxime@foubouffe.com, or by one of the means provided for by the applicable regulations mentioned above. Fou d'la bouffe may request the data necessary to validate the identification of the owner of the data.

The deletion of certain data will not be carried out when it could cause damage to the rights or legitimate interests of third parties, or when there is a legal obligation to retain the data.

  1. Appointment of a data protection officer

Fou d'la bouffe has appointed a delegate for the application and control of this confidentiality policy as well as for the relationship with the regulatory authority, Maxime Theriault, who can be contacted by the following means:

  • Email: maxime@foubouffe.com
  • Phone: +18665706453
  1. Training – Do we train?

Fou d'la bouffe staff whose functions are linked to the processing of personal data are trained to ensure better protection of personal data and the rights of their holders.

  1. Third Party Links – Does our Site contain links to other sites?

The site may contain links to third-party sites, with or without advertising content, whose privacy policies are foreign to Fou d'la bouffe. The linked sites are not linked to Fou d'la bouffe and their existence does not in any way presuppose that there is any suggestion, invitation or recommendation for visiting the destination locations or any link or association between Fou d'la bouffe and these sites. Fou d'la bouffe is not responsible or liable for the content, use and activities of these linked sites, nor for any damages, whether current or potential, material or moral, direct or indirect, suffered by users and derived from the information contained in these sites or from the relationship that users may establish with third parties whose services have been published on the site. Nevertheless, any comments on these linked sites will be useful for Fou d'la bouffe in order to improve the services and/or guarantee the integrity of the site. Fou d'la bouffe undertakes to do everything possible to prevent the existence on its site of links to sites with illegal content.

  1. Cookies – Do we use cookies?

When the user enters the site, Fou d'la bouffe may store information on his computer in the form of a "cookie" or similar file. The site uses cookies to (i) track advertising, (ii) collect data on site traffic and (iii) improve the user experience when using the site.

The user must know that in order to browse the site, it is not necessary for the user to authorize the installation of cookies sent by the site. This may only be required for certain services. The user can erase cookies from his hard drive, prevent access to his computer either through his browser or by choosing the corresponding option when asked if he wishes to use cookies for these purposes and in accordance with the Fou d'la bouffe cookie policy.

Cookies are information files that the site or the provider of certain services on the site transfers to the hard drive of the user's computer through the browser program. Cookies themselves cannot personally identify the user (although they may contain the user's IP address) but they do allow it to recognize the user's browser and capture and store certain data (user's operating system, domain name of the website from which the site was linked, among others). Fou d'la bouffe reserves the right to contract the services of third parties to analyze and understand users of the site, who may not use the information collected for any purpose other than to improve Fou d'la bouffe's services.

  1. Approval

The use of the site by the user implies knowledge and full approval of the Fou d'la bouffe privacy policy and the Fou d'la bouffe general conditions, if applicable. Likewise, the user accepts the Fou d'la bouffe privacy policy and the Fou d'la bouffe general conditions by completing the service request.

  1. Changes – Is this the most recent version?

This is the current version of Fou d'la bouffe's privacy policy, updated on July 15, 2023.

Fou d'la bouffe may at any time and without notice, modify this privacy policy. These modifications will be operational from their publication on the site or when they are communicated to users by any means, whichever occurs first. The user must keep himself informed of the terms included herein by entering periodically.

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